DOES YOUR AIRLINE WANT BETTER ACCOMMODATION MANAGEMENT?

Who are we ?

Ernestine is a company specializing in the optimized management of emergency accommodation for airlines. Thanks to our expertise in hospitality, aviation and operational management, we offer personalized solutions to ensure the comfort and satisfaction of passengers and crew in the event of an unforeseen event.

Our mission

Ernestine's mission is to provide optimized, hassle-free management of emergency accommodation for passengers and aircrew, ensuring efficiency, cost control, and customer satisfaction.

Our vision

Ernestine's vision is to become the undisputed leader in emergency accommodation management for airlines, offering innovative, efficient and customer-centric solutions, while setting new standards of excellence in the sector.

Our team

Made up of experienced and dedicated professionals, experts in hospitality, aviation, and operational management, committed to providing optimized, high-quality emergency accommodation management solutions.

Sylvain Bosc

CO-FOunder & CEO

Louis Cordier

CO-FOUNDER & GENERAL MANAGER

Cécile Matias

CO-FOUNDER

Magali Neveu

CO-FOUNDER

They trust us

Frequently asked questions

What are Ernestine's main values?

Our main values include operational efficiency, customer satisfaction, transparency, and innovation to offer reliable and personalized solutions.

What types of airlines work with Ernestine?

We work with a variety of airlines, from large international airlines to small regional airlines, offering solutions tailored to their specific needs.

How does Ernestine ensure the quality of its services?

We ensure the quality of our services through rigorous processes, regular inspections, and systematic feedback to continually improve our services.

How does Ernestine ensure transparency in its services?

We provide detailed reporting and regular analysis to our clients, ensuring complete visibility into the costs, performance and continuous improvements of our services.

What are the feedbacks from Ernestine’s customers?

Our customers appreciate our responsiveness, our ability to effectively manage emergency situations, and our commitment to providing high-quality services while controlling costs.

What are Ernestine’s future plans to improve its services?

We continue to invest in innovative technologies, expand our network of hotel partners and develop new solutions to further improve emergency accommodation management and passenger satisfaction.

Our news

Discover our services in action!

Ask for a demo